Strategic Operations Manager
7 days ago
About Deblock
Deblock is a fast-paced and innovative company that is revolutionizing the FinTech industry. We are a small but growing team that is passionate about creating a new paradigm in the industry.
About the Role
We are seeking a highly skilled and experienced Strategic Operations Manager to join our team. As a Strategic Operations Manager, you will be responsible for owning the end-to-end card product, implementing direct membership with card schemes, and ensuring card processes are in place for go-live.
Key Responsibilities
- Develop and implement strategic plans to drive business growth and improve operational efficiency
- Collaborate with cross-functional teams to ensure seamless execution of card product launches
- Manage relationships with card schemes and processors to ensure compliance and optimal performance
- Analyze data to identify trends and areas for improvement, and develop strategies to address them
- Provide exceptional customer service and support to internal stakeholders
Requirements
- 2+ years of experience in the FinTech industry, with a focus on card payments and operations
- Experience working in regulated environments and with card schemes
- Strong analytical and problem-solving skills, with the ability to think critically and strategically
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
What We Offer
- Competitive salary and stock options
- Private dental and health insurance
- The best technology and tools to support your success
- 30 days of paid holidays (excluding bank holidays)
- Option to work 100% remotely or come to the office - your choice
- Ability to work abroad for 4 months a year
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