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Programme and Improvement Officer
2 months ago
The Harrow Council is seeking an experienced Programme and Improvement Officer to join their Strategy and Improvement team within the Climate Change, Natural Resources & Strategy division. This is an exciting opportunity to work across a wide range of Council place-based services on high-profile, cross-cutting pieces of work.
Key Responsibilities- Support the development and delivery of strategy, programmes, and improvement initiatives to improve outcomes for Harrow residents.
- Research and prepare briefings on pivotal policy and improvement areas, analysing data and synthesising information to support decision-making.
- Play a key role in the development and delivery of policy priorities and help shape the direction of key services.
- Deliver bespoke improvement projects and work closely with officers and senior managers across the council, elected members, and community organisations, partners, to drive forward change programmes and deliver improvements.
- Collaborate with the team to find solutions to problems, work in a creative manner, and be agile, resilient, and highly motivated within a political environment.
- Expert knowledge of local government programmes and improvement workstreams.
- Experience of delivering systems change and behaviour change projects working with a range of colleagues.
- Knowledge and understanding of issues relating to services including environmental services, economy, and housing.
- Knowledge and understanding of climate and sustainability issues as they apply to local government.
- Experience of managing projects and programmes to tight deadlines and within budget.
- Experience of managing and conducting research projects or strategy development.
- Good understanding of performance management processes, reporting, and impact.
- Knowledge and understanding of collating and using data to inform service improvements, performance monitoring, and policy.
- Excellent analysis skills.
- Experience of developing and maintaining robust systems and processes to support the delivery of policies, projects, programmes, and performance.
- Experience of working with councillors, senior managers, and stakeholders and managing effective working relationships in a political environment.
- Excellent organisation skills to plan and prioritise work programmes, deliver results on time and within budget.
- Strong time management skills with the ability to meet deadlines and prioritise workloads effectively within a changing environment.
- Excellent verbal and written communication skills with the ability to effectively convey complex information at all levels.
- Excellent report writing skills.
- Ability to build effective working relationships both within the organisation and with colleagues in partner organisations/other councils.
- Excellent negotiation and influencing skills.
- Advanced IT skills including advanced user of Microsoft Windows, Excel, and Office applications.
