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Outpatient Booking Coordinator

2 months ago


Brighton, Brighton and Hove, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time
Job Overview

This role is a key member of the Sussex BCSP Programme administration management team, working towards the achievement of service delivery for the Screening Programme. The successful candidate will be responsible for providing an efficient and effective patient access, reception, secretarial, and ward administration services as allocated.

Main Responsibilities
  • Direct line management of the team, as allocated.
  • Manage and develop the access service, as allocated.
  • Responsible for staff recruitment, appraisal, feedback, and performance management for all A&C staff, as allocated.
  • Responsible for the training and development of staff within the allocated teams.
  • Ensure any administration bank/agency usage is undertaken within the budgeted establishment.
  • Responsible for ensuring work is distributed equitably across teams and team members, and that the workload during periods of planned and unplanned absences is appropriately managed.
  • Ensure induction programmes for new staff covering training, orientation, and necessary Trust accreditation processes are implemented and documented.
Person Specification
  • 2+ years experience in management
  • Extensive NHS experience
  • Extensive working knowledge of RTT waiting list
  • GCSE qualification or equivalent
Equality, Diversity & Inclusion
  • Evidence of having championed diversity in previous roles (as appropriate to role).
  • Evidence of having undertaken own development to improve understanding of equalities issues