Healthcare Administrative Coordinator

3 weeks ago

Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

Position Overview

We are looking for a dedicated and proactive individual to join our team in a full-time capacity, working Monday to Friday from 08:30 to 16:30, with a 30-minute unpaid lunch break.

The ideal candidate will deliver comprehensive administrative support to the Practice Manager, Physicians, and Healthcare Professionals, utilizing strong word processing and audio typing capabilities along with general clerical tasks.

Key Responsibilities

The following outlines the primary responsibilities associated with the Healthcare Administrative Coordinator role:

  • Perform audio typing tasks efficiently.
  • Manage incoming phone calls and respond to inquiries appropriately.
  • Facilitate external communications with various stakeholders.
  • Process referrals through the electronic referral system.
  • Handle requests for information in a timely manner.

About Our Practice

The Heron Medical Practice is a well-established general medical facility with a diverse patient base. Our team is committed to delivering exceptional service while upholding a high standard of professionalism. We foster a collaborative work environment and are recognized as a training practice across multiple locations, offering additional services such as Ophthalmology and Ultrasound.

Our practice includes a robust team of allied health professionals, ensuring comprehensive care for our patients. We are proud of our numerous accreditations aimed at supporting our staff, which can be explored further on our Practice website.

If you are interested in joining a friendly and forward-thinking team, we encourage you to consider this opportunity.

Job Duties

The core duties of the Healthcare Administrative Coordinator may include, but are not limited to:

  • Adhering to GDPR guidelines and practice policies.
  • Typing letters, reports, and related documentation as needed.
  • Coordinating with external agencies, ensuring efficient processing of referrals.
  • Managing inquiries effectively.
  • Maintaining an accurate database of referrals.
  • Inputting data into patient healthcare records as required.
  • Processing requests for information, including SAR, insurance letters, and DVLA forms.
  • Utilizing EMISWEB for data entry.
  • Answering phone calls and transferring them or addressing the caller's needs as necessary.
  • Managing administrative queries as they arise.
  • Conducting system searches as requested.
  • Keeping the workspace organized and efficient.
  • Attending training sessions and ensuring all mandatory training is current.
  • Supporting clinical staff with administrative tasks as needed.
  • Providing coverage for secretarial team members during absences.

Candidate Profile

Experience

Essential

  • Experience interacting with the public.
  • Background in administrative roles.

Desirable

  • Experience in a healthcare setting as a medical secretary.

Qualifications

Essential

  • Minimum of GCSE level education or equivalent.

Desirable

  • GCSEs in Mathematics and English (C grade or above).

Skills

Essential

  • Excellent written and verbal communication skills.
  • Strong IT proficiency, including audio typing.
  • Clear and courteous telephone etiquette.
  • Competence in Microsoft Office and Outlook.
  • Effective time management and organizational skills.
  • Ability to work both independently and as part of a team.
  • Strong interpersonal skills.
  • Problem-solving and analytical abilities.
  • Capacity to adhere to policies and procedures.

Desirable

  • Familiarity with EMIS, Systmone, or Vision systems.

Other Requirements

Essential

  • Willingness to work outside of standard office hours as needed.
  • Completion of a Disclosure Barring Service (DBS) check.

Personal Attributes

Essential

  • Polite and confident demeanor.
  • Flexible and cooperative attitude.
  • Self-motivated and proactive.
  • Forward-thinking mindset.
  • High integrity and loyalty.
  • Sensitive and empathetic in challenging situations.
  • Ability to perform well under pressure.

  • Healthcare Administrative Coordinator

    3 weeks ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    Position Overview We are looking for a dedicated and enthusiastic individual to join our team on a full-time basis, working Monday to Friday from 08:30 to 16:30, with a 30-minute unpaid lunch break. The ideal candidate will deliver comprehensive administrative support to the Practice Manager, Physicians, and Healthcare Professionals, requiring...

  • Healthcare Support Specialist

    3 days ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    About The Heron Medical PracticeThe Heron Medical Practice is a leading healthcare provider seeking a highly skilled and motivated Ophthalmology Administrator to join our team. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our Ophthalmology services.Main ResponsibilitiesMonitor patient call and...

  • Healthcare Support Specialist

    5 days ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    About The Heron Medical PracticeThe Heron Medical Practice is a leading healthcare provider seeking a highly skilled and motivated Ophthalmology Administrator to join our team. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our Ophthalmology services.Main ResponsibilitiesMonitor patient call and...

  • Medical Office Coordinator

    5 days ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    About The Heron Medical PracticeThe Heron Medical Practice is a leading healthcare provider seeking a highly skilled and motivated Ophthalmology Administrator to join our team. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our Ophthalmology services.Main ResponsibilitiesMonitor patient call and...

  • Medical Office Coordinator

    3 days ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    About The Heron Medical PracticeThe Heron Medical Practice is a leading healthcare provider seeking a highly skilled and motivated Ophthalmology Administrator to join our team. As a key member of our administration team, you will play a vital role in ensuring the smooth operation of our Ophthalmology services.Main ResponsibilitiesMonitor patient call and...

  • Ophthalmology Administrator

    3 days ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    About the RoleThe Heron Medical Practice is seeking a highly organized and detail-oriented Ophthalmology Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional support to our Ophthalmology services.Main ResponsibilitiesMonitor patient call and recall systems to ensure timely communication...

  • Ophthalmology Administrator

    5 days ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    About the RoleThe Heron Medical Practice is seeking a highly organized and detail-oriented Ophthalmology Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional support to our Ophthalmology services.Main ResponsibilitiesMonitor patient call and recall systems to ensure timely communication...

  • Legal Finance Coordinator

    3 weeks ago

    Herne Bay, Kent, United Kingdom Insight Select Full time

    Job Title: Legal Finance CoordinatorSalary: £22,000 - £28,000 (depending on experience)Location: Herne BayEmployment Type: PermanentInsight Select is looking for a Legal Finance Coordinator to become part of a prominent organization. This position provides a chance to collaborate with a thriving finance team in a stable role.Key Responsibilities:Deliver...

  • Prescribing Clerk

    1 week ago

    Herne Bay, Kent, United Kingdom The Park Surgery Full time

    Job Title: Prescribing ClerkWe are seeking a highly skilled and detail-oriented Prescribing Clerk to join our team at The Park Surgery. As a Prescribing Clerk, you will play a vital role in ensuring the smooth operation of our repeat prescription service.Key Responsibilities:Coordinate and prepare repeat prescriptions for our patients, ensuring accuracy and...

  • Business Operations Coordinator

    1 day ago

    Herne Bay, Kent, United Kingdom Morgan Jones Full time

    Business Administrator Opportunity Support the Senior Management Team We are seeking a highly organized and detail-oriented Business Administrator to join our team at Morgan Jones Limited. As a Business Administrator, you will provide administrative support to our senior management team, ensuring the smooth operation of our business. Key Responsibilities: ...

  • Business Operations Coordinator

    1 day ago

    Herne Bay, Kent, United Kingdom Morgan Jones Full time

    Business Administrator Opportunity Support the Senior Management Team We are seeking a highly organized and detail-oriented Business Administrator to join our team at Morgan Jones Limited. As a Business Administrator, you will provide administrative support to our senior management team, ensuring the smooth operation of our business. Key Responsibilities: ...

  • Legal Financial Coordinator

    3 weeks ago

    Herne Bay, Kent, United Kingdom Insight Select Full time

    Exciting Career Opportunity: Finance Administrative AssistantAre you seeking a rewarding position within the finance sector of a reputable organization? Look no further! Join Insight Select, a prominent player in the industry, as a Finance Administrative Assistant on a permanent basis.Key Responsibilities: Manage petty cash reconciliations and oversee...

  • Finance Support Specialist

    3 weeks ago

    Herne Bay, Kent, United Kingdom Insight Select Full time

    Exciting Career Opportunity: Legal Financial CoordinatorAre you seeking a rewarding position within the finance sector of a thriving organization? Look no further! Join Insight Select, a prominent player in the industry, as a Legal Financial Coordinator on a permanent basis.Key Responsibilities: Manage petty cash reconciliations and oversee purchase ledger...

  • New Property Sales Specialist

    3 weeks ago

    Herne Bay, Kent, United Kingdom Places Development Full time

    Places Development is a prominent social enterprise in the UK, dedicated to fostering sustainable and inclusive communities. As a Sales Consultant, you will be instrumental in advocating for shared ownership properties within our newest project. Your primary duties will encompass lead generation, overseeing the sales pipeline, and ensuring client...

  • Family Law Administrative Assistant

    5 days ago

    Herne Bay, Kent, United Kingdom TN Recruits Full time

    Job Description**Job Title:** Part-Time Family Legal Secretary**Job Type:** Part-time**Industry:** Law**Location:** Herne Bay**Company:** TN Recruits**Job Description:Job OverviewWe are seeking a skilled and experienced Part-Time Family Legal Secretary to join our dynamic team. As a Part-Time Family Legal Secretary, you will play a vital role in supporting...

  • Medical Receptionist

    1 week ago

    Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

    About the RoleThe Heron Medical Practice is seeking a highly skilled and experienced Medical Receptionist to join our team in Herne Bay. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing a high-quality service to our patients.Key ResponsibilitiesMaintain and monitor the practice appointment...

  • Residential Sales Consultant

    3 weeks ago

    Herne Bay, Kent, United Kingdom Places Development Full time

    About UsPlaces Development is a prominent social enterprise in the UK, dedicated to fostering sustainable and inclusive communities. As a Sales Executive, you will be instrumental in advocating for shared ownership properties within our newest project.Key ResponsibilitiesGenerate and nurture leadsOversee the sales pipelineEnsure customer satisfaction...

  • Family Law Support Specialist

    5 days ago

    Herne Bay, Kent, United Kingdom TN Recruits Full time

    Job Description**Job Title:** Part-Time Family Legal Secretary**Job Type:** Part-time**Industry:** Law**Location:** Herne Bay**Company:** TN Recruits**Job Description:Job OverviewWe are seeking a skilled and experienced Part-Time Family Legal Secretary to join our dynamic team. As a Part-Time Family Legal Secretary, you will be responsible for providing...

  • Medication Processing Specialist

    3 weeks ago

    Herne Bay, Kent, United Kingdom The Park Surgery Full time

    Position Overview We are seeking a part-time Medication Processing Specialist to join our dynamic team at The Park Surgery. This role involves approximately 18-20 hours of work per week, specifically on Wednesdays and Fridays. The ideal candidate will possess prior experience in medication management or a pharmacy environment. Strong IT proficiency, the...

  • Child Care Team Supervisor

    3 days ago

    Herne Bay, Kent, United Kingdom NetPex Ltd Full time

    Job Title : Team LeaderSalary : CompetitiveLocation:Herne Bay, KentJob Type:Full Time; PermanentWe are looking for a skilled and dedicated Team Leader to deliver personalized care and assistance to children in a specialized Children's Home - Solo Placement. The ideal candidate will have a background in supporting children with Emotional and Behavioral...