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Service Advisor
1 month ago
We are seeking a skilled Service Advisor to join our successful Aftersales team at our busy franchised main dealership in Basingstoke. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.
Key Responsibilities:- Meet and greet customers, explaining the work due to be carried out on their vehicle.
- Accurately complete courtesy car insurance paperwork.
- Provide progress updates and advise customers of any additional work needed.
- Liaise with the Workshop, Parts Department, Valeting Team, and Drivers to ensure seamless communication.
- Invoice work carried out and explain charges to customers.
- Quote, introduce, and sell Service Plans to customers.
- Ensure all Warranty paperwork is correctly completed.
- Deliver the highest level of customer service at all times.
- 12 months' experience as a Service Advisor in the motor trade.
- Full UK driving licence.
- Basic salary of £29,000.
- On-target earnings of £40,000 +.
- Great benefits package.
Monday to Friday, 8am - 6pm, with 1:2 Saturdays.