Retail Store Operations Manager

11 hours ago


Lichfield, Staffordshire, United Kingdom Goodwill of Central and Northern Arizona Full time
Job Summary

We are seeking a highly skilled Retail Store Manager in Training to lead our retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. As a key member of our team, you will be responsible for driving retail business operations to help fund the Goodwill mission of ending unemployment.

Key Responsibilities
  • Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Coordinate with Retail District Manager to develop and implement strategic plans to drive donations.
  • Monitor product levels daily to achieve bottom line sales budget against targets.
  • Ensure payroll costs and operating costs are managed to budget.
  • Ensure Team Members deliver excellent customer service to donors and customers.
  • Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partner with community businesses and organizations to promote Goodwill mission.
  • Maintain regular and consistent in-person attendance.
  • Serve as a Goodwill ambassador to the community.
Requirements
  • High School Diploma or equivalent
  • Two years' work experience in Retail Management, preferably thrift
  • One-year customer service experience
  • Proficient in Microsoft Office Suite
  • Valid drivers' license and clean MVR
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently
What We Offer
  • Comprehensive Total Rewards package, including medical, dental, vision, 401K, and paid time off
  • Opportunity to work for a mission-driven organization
  • Professional development and growth opportunities


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