Catering Team Lead

3 weeks ago

Coventry, Coventry, United Kingdom Frasers Group Full time
{"Overview": "We are seeking a skilled and experienced Team Leader to join our Catering & Bar team on a casual basis. As a Team Leader, you will be responsible for providing exceptional customer service, managing a team of staff, and ensuring the smooth operation of our in-house concessions outlets.", "Key Responsibilities": "
  • Manage a team of staff to provide excellent customer service and ensure the efficient operation of the concessions outlets.
  • Develop and implement effective strategies to improve customer satisfaction and increase sales.
  • Monitor and control stock levels, cash handling, and other operational aspects of the concessions outlets.
  • Collaborate with other departments to ensure seamless service delivery and exceptional guest experiences.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
", "Requirements": "
  • Proven experience in a similar role, with a strong track record of delivering exceptional customer service and leading high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders at all levels.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Ability to work in a fast-paced environment, with a flexible approach to work and a willingness to adapt to changing circumstances.
  • Knowledge of licensing law and previous experience in a similar role.
", "What We Offer": "
  • A competitive hourly rate of \u00a312.09.
  • A flexible and casual working arrangement, with opportunities to work a variety of shifts, including evenings and weekends.
  • A dynamic and supportive work environment, with opportunities for professional development and growth.
", "About Us": "Coventry Building Society Arena is a world-class venue that hosts a wide range of events, including concerts, sports, and conferences. We are committed to providing exceptional customer service and creating memorable experiences for our guests.", "Contact Us": "If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information]."}

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