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University Protection Officer

2 months ago


Bath, Bath and North East Somerset, United Kingdom University of Bath Full time
About the Role

This is an exciting opportunity to join the University of Bath as a Security Officer, responsible for ensuring a safe environment throughout the university campus and student accommodation. As a key member of the security team, you will work closely with colleagues to provide a high level of customer service and support to students, staff, and visitors.

Key Responsibilities:

  • Operate as the operational supervisor for a team of security staff, ensuring a safe and secure environment on campus.
  • Act as the initial point of contact for critical and operational incidents, working closely with senior security managers to resolve issues.
  • Provide excellent customer service to a diverse international community, responding to queries and concerns in a professional and courteous manner.
  • Work collaboratively with colleagues to identify and implement solutions to improve security and customer service.
  • Hold a full manual driving license and be willing to work a shift pattern, including evenings, weekends, and bank holidays.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with people from diverse backgrounds.
  • Ability to work independently and as part of a team, with a strong focus on customer service and problem-solving.
  • Basic IT skills, with the ability to use a range of software packages, including those specific to the university.
  • First Aid at Work (FAAW) training and a Security Industry Authority (SIA) license, with training provided for the latter two requirements.

What We Offer:

  • A competitive salary of £29,605 to £36,024, plus a 15% rotating shift allowance.
  • A total package of £34,045 to £41,427, including the shift allowance.
  • A comprehensive benefits package, including enhanced DBS check and access to training and development opportunities.