Career Development Coach
3 weeks ago
About the Role
The Shaw Trust is seeking a highly motivated and organized Support Manager to join our team. As a Support Manager, you will be responsible for managing a complex caseload of participants to empower them into sustained employment.
Key Responsibilities
- Manage a caseload of participants to achieve employment outcomes
- Develop and maintain relationships with employers and community organizations to secure job opportunities
- Provide coaching and guidance to participants to enhance their employability skills
- Work in a fast-paced, target-driven environment to meet performance metrics
- Collaborate with internal stakeholders to ensure effective caseload management and achievement of KPIs
Requirements
- 5 GCSEs (A-C) or equivalent qualifications
- Proven track record of working to targets and KPIs
- Experience in managing and progressing clients or customers to meet agreed goals and ambitions
- Knowledge of the local labour market
- Good IT skills, including familiarity with Microsoft Office software and previous experience of working with databases
What We Offer
- 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days
- 2 days paid volunteering leave each year
- Enhanced pension scheme after 6 months
- Life Assurance at 3 times your annual salary rate
- Access to a suite of learning and development opportunities
- Opportunities to connect with our employee diversity networks
- Health and Wellbeing initiatives
Location
This role is based in Lincoln.
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