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Trainee Assistant Manager

2 months ago

Rickmansworth South East, United Kingdom Premium Country Pubs Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Trainee Assistant Manager at Premium Country Pubs. As a key member of our management team, you will be responsible for delivering exceptional customer service and leading a team of Shift Supervisors to ensure a warm and welcoming experience for our guests.

Key Responsibilities:

  • Lead a team of Shift Supervisors to provide excellent customer service and ensure a high level of guest satisfaction
  • Develop and implement strategies to improve customer engagement and loyalty
  • Monitor and maintain high standards of cleanliness and presentation in the pub
  • Work closely with the management team to achieve business objectives and targets

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and leadership skills
  • Ability to work flexibly and adapt to changing situations
  • Passion for delivering exceptional customer service and leading a team to success

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A fun and supportive work environment
  • Discounts on food and drink