Culinary and Hospitality Team Member
4 weeks ago
Overview
The National Trust is celebrated for its exceptional food and hospitality services. With 185 cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, we invite you to become part of our team. As a Culinary and Hospitality Team Member, you will play a vital role in enhancing the visitor experience and contributing to memorable outings. Benefits: We prioritize your well-being and offer a range of benefits to support your future, provide discounts on everyday expenses, and promote a healthy work-life balance. Please review our benefits package below. Hours: 15 hours per week (part-time). Salary: £11.50 per hour. Duration: Permanent contract.
For this position, you will be required to complete our online assessment, which will help us understand your strengths and provide you with further insights into the role.
Work Environment
Reporting to the Food & Beverage Assistant Manager, you will be situated in a picturesque location, surrounded by beautiful gardens and a historic setting. This role involves engaging with visitors and ensuring they have a delightful experience.
Your Responsibilities
As a Team Member, your primary focus will be on front-of-house operations, where you will interact directly with guests. Your responsibilities will include:
- Welcoming and assisting visitors in the café.
- Providing excellent customer service with a positive attitude.
- Maintaining high standards of food and beverage presentation.
- Collaborating with the kitchen team when necessary.
Ideal Candidate
No prior experience is necessary, but we encourage you to apply if you are:
- A team player who can also work independently.
- Passionate about delivering outstanding service.
- Enthusiastic and eager to learn.
Our Commitment
The National Trust is dedicated to fostering an inclusive culture where everyone feels valued and respected. We strive to reflect the diversity of the communities we serve. Our benefits include:
- A substantial pension scheme of up to 10% of your basic salary.
- Free entry to National Trust locations for you and your family.
- Rental deposit loan scheme.
- Season ticket loan.
- Electric vehicle lease scheme.
- Employee discounts on various services and products.
- Generous holiday allowance, increasing with service.
- Flexible working arrangements when possible.
- Employee assistance program.
- Free parking at most Trust locations.
Discover more about the benefits we offer to support you.
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