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Culinary and Service Team Member

3 months ago

Cambridge, Cambridgeshire, United Kingdom The National Trust Full time
Culinary and Service Team Member - Cambridge

Overview

The National Trust is celebrated for its exceptional food and hospitality services. With a network of cafes, tea-rooms, and restaurants across England, Wales, and Northern Ireland, we invite you to become part of our team. As a Culinary and Service Team Member, you will play a vital role in enhancing the visitor experience and ensuring memorable outings for our guests. Benefits: We prioritize your well-being and future, offering various benefits to support your lifestyle, including discounts and assistance in achieving a healthy work-life balance. Please review our benefits package below for more details. Hours: 15 hours per week (part-time). Salary: £11.50 per hour. Duration: Permanent position.
For this role, candidates will complete an online assessment to showcase their strengths and suitability for the position.

Work Environment

Reporting to the Food & Beverage Assistant Manager, you will be part of a vibrant team at a historic location, featuring beautiful gardens and engaging facilities. To learn more about the experience of working in our food and beverage team, we encourage you to explore our resources.

Key Responsibilities

As a Team Member, your primary responsibility will be to engage with guests in a welcoming manner. You will ensure that every visitor enjoys their time at our café, leveraging your interpersonal skills and positive attitude to deliver outstanding service. This dynamic environment requires strong teamwork and adaptability.
Understanding guest preferences and making thoughtful recommendations will be essential. You will maintain high standards in food and beverage preparation and presentation, ensuring that displays are visually appealing and accurate. Occasionally, you may assist the kitchen team with food preparation.
We will provide comprehensive training, including allergen awareness and food safety, along with ongoing professional development opportunities.

Candidate Profile

No prior experience is necessary, but we welcome applicants who are:
  • Team-oriented or capable of working independently.
  • Passionate about delivering excellent service.
  • Eager to learn and grow within the role.


Benefits Package

The National Trust embodies the principle of inclusivity, striving to create a culture where everyone feels valued and represented. We celebrate diversity and encourage applications from all backgrounds.

  • Robust pension scheme of up to 10% of basic salary
  • Complimentary access to National Trust sites for you and your family
  • Assistance with rental deposits
  • Loan options for season tickets
  • Electric vehicle leasing options
  • Employee discounts on various services and products
  • Generous holiday allowance, increasing with service
  • Flexible working arrangements when feasible
  • Employee support programs
  • Free parking at most locations

Discover more about the benefits we offer to support your career and personal growth.