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Area Manager
2 months ago
We are seeking a highly skilled and experienced Area Manager to join our team at Excellerate Services. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients across the UK and Ireland.
Key Responsibilities- Liaise with clients to ensure total satisfaction and meet contractual SLA's and KPI's.
- Work closely with our team to deliver day-to-day service delivery and coordinate with counterparts in other regions.
- Maintain excellent customer service at site level by liaising with HR, Payroll, and Operations teams.
- Ensure all sites are performing effectively and maintain customer satisfaction in accordance with Company Health and Safety policies.
- Lead, motivate, and develop staff to ensure staff retention and compliance with Company HR policies and procedures.
- Right to work in the UK.
- Clean driving license for site visits.
- Competitive salary of £35,000 per annum.
- Company car, laptop, and mobile phone.
- Holiday entitlement of 25 days + 8 bank holidays.
- Employee Assistance Programme.
