Night Auditor
4 weeks ago
We are seeking a skilled and detail-oriented Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and night audit processes.
Key Responsibilities:- Guest Experience: Provide exceptional guest service, ensuring a warm welcome and departure experience for our guests.
- Operations Management: Manage night operations, including checking arrivals and departures, reservations, payments, and rate discrepancies.
- Proactive Problem-Solving: Take initiative in accommodating guests' needs in a resourceful manner.
- Administrative Tasks: Ensure accurate completion of End of Day reports and night auditing sheets, and provide full handovers to relevant parties/shifts.
- Excellent Communication Skills: Possess excellent guest engagement skills and the ability to bring the guest experience to life throughout the hotel.
- Technical Skills: Willingness to learn and work with IT systems quickly.
- Organizational Skills: Ability to communicate and organize yourself in line with different guest expectations.
- Language Skills: A good command of English is essential, with a second language advantageous.
- Genuine Career Opportunities: Opportunities for career growth and development within our business.
- Valuable Training: Access to valuable on-the-job training, our digital online learning platform, and numerous other learning and development opportunities.
- Staff Incentives: Incentives when you and the team perform.
About us: The Mount Royal Hotel Edinburgh is a 4-star hotel located in the heart of Scotland's vibrant capital, offering easy access to must-see landmarks such as Edinburgh Castle and the Royal Mile. We are managed by The Ascott Limited, a Singapore company with a portfolio of over 165,000 units in 220 cities across more than 40 countries.
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Night Auditor
1 month ago
Scotland, United Kingdom The Mount Royal Hotel Edinburgh Full timeUnlock Your Potential as a Night Auditor at The Mount Royal Hotel EdinburghWe are seeking a skilled and detail-oriented Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and night audit processes.Key Responsibilities:Guest Engagement:...
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Night Auditor
1 month ago
Scotland, United Kingdom The Mount Royal Hotel Edinburgh Full timeUnlock Your Potential as a Night Auditor at The Mount Royal Hotel EdinburghWe are seeking a skilled and detail-oriented Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and night audit processes.Key Responsibilities:Guest Engagement:...
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Night Auditor
3 weeks ago
Scotland, United Kingdom The Mount Royal Hotel Edinburgh Full timeUnlock Your Potential as a Night Auditor at The Mount Royal Hotel EdinburghWe are seeking a skilled and detail-oriented Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel's front desk and night audit processes.Key Responsibilities:Guest Engagement:...
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Night Auditor
3 weeks ago
Scotland, United Kingdom The Mount Royal Hotel Edinburgh Full timeUnlock Your Potential as a Night Auditor at The Mount Royal Hotel EdinburghWe are seeking a skilled and detail-oriented Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel's front desk and night audit processes.Key Responsibilities:Guest Engagement:...
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Night Auditor
1 month ago
Scotland, United Kingdom The Mount Royal Hotel Edinburgh Full timeUnlock Your Potential as a Night Auditor at The Mount Royal Hotel EdinburghWe are seeking a skilled and detail-oriented Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and night audit processes.Key Responsibilities:Guest Experience:...
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Night Auditor
1 month ago
Scotland, United Kingdom The Mount Royal Hotel Edinburgh Full timeUnlock Your Potential as a Night Auditor at The Mount Royal Hotel EdinburghWe are seeking a skilled and detail-oriented Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and night audit processes.Key Responsibilities:Guest Experience:...
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Night Auditor
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Night Auditor
2 weeks ago
Scotland, United Kingdom The Mount Royal Hotel Edinburgh Full timeWe are seeking a skilled Night Auditor to join our team at The Mount Royal Hotel Edinburgh. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel's night operations, including managing reservations, payments, and rate discrepancies. You will also be responsible for providing exceptional guest service, including offering a...
