Administrative Support Coordinator
3 weeks ago
Position Overview
Administrative Support Coordinator - Band 3
Full-time position. Permanent role.
We are seeking a motivated, adaptable, and well-organized individual to become a vital member of our supportive team as an Administrative Support Coordinator.
The ideal candidate will possess prior administrative experience within a healthcare setting and demonstrate exceptional organizational and communication abilities. You should thrive in high-pressure situations and have a solid understanding of patient care processes. A collaborative spirit is essential, as you will be engaging with patients, medical professionals, general practitioners, and referral facilities.
The successful candidate will be responsible for managing their tasks and responsibilities effectively, contributing positively to the service, exercising initiative, and upholding patient confidentiality at all times.
Previous applicants need not apply
Key Responsibilities
The primary responsibilities of this role include providing assistance to the Senior Medical Secretaries within the department. Daily tasks will encompass the preparation of clinical documentation, monitoring investigations, handling phone inquiries, and supporting colleagues within the unit and division during periods of absence.
About Our Organization
Located conveniently with excellent transport connections, we are a progressive Foundation Trust.
Our facility serves a diverse population of approximately 350,000 individuals.
Our mission is to enhance the health of our community and deliver the highest quality of care to those we serve, while ensuring our staff find fulfillment and pride in their roles. We are committed to building a workforce that reflects the diversity of our community. Our employees are valued, and we provide outstanding opportunities for professional development and training.
Our vision is to be recognized by the community as a premier provider of health and care services and an exceptional workplace. We aim to attract, recruit, and retain high-quality staff that mirror the communities we serve. We are an inclusive employer dedicated to training and developing our workforce in a supportive learning environment. We welcome applications from all sectors of the community.
Job Duties
As a crucial member of the Medical Secretarial team in Head and Neck services and the Urology Unit, you will play a significant role in supporting the Senior Medical Secretaries and providing coverage in their absence. The ability to maintain composure under pressure is essential.
The role of Administrative Support Coordinator involves delivering comprehensive administrative and secretarial assistance to the clinical team. You will be expected to uphold a high standard of service to meet patient needs, including the production of clinical documentation.
Additional details regarding the role can be found in the job description.
Candidate Profile
Qualifications
Essential
Strong educational background, including GCSE English and MathematicsDesirable
RSA II Audio Typing or equivalent ECDL/ICT or equivalent computer proficiencyExperience
Essential
Prior experience as a medical, relief, support, or trainee secretary Experience in a fast-paced office environmentDesirable
Familiarity with Medical Terminology Knowledge of Head and Neck or Urology TerminologySkills
Essential
Ability to collaborate effectively within a team Proficient keyboard skills Capacity to perform under pressureDesirable
Proficiency in using G2/Speech Report Familiarity with relevant software applicationsKnowledge
Essential
Commitment to and understanding of confidentiality Proficient in software applications, including Word and Excel-
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