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Support Secretary

3 months ago

Farnworth, United Kingdom Bolton NHS Foundation Trust Full time

Job summary

Support Secretary - Band 3

Full-time hours per week. Permanent post.

An exciting opportunity has arisen for an enthusiastic, flexible and well organised individual to join our friendly team as Support Secretary.

The successful applicant will require previous secretarial experience in a healthcare environment and have excellent organisational and communication skills. You will be able to cope well under pressure and have a good understanding of the patient pathway. You should enjoy working as part of a multidisciplinary team and be confident liaising with patients, medical staff, general practitioners and referring hospitals.

The post holder will be expected to organise their workload and duties accordingly, in such a way to make a direct and positive contribution to the service, exercising initiative and maintaining patient confidentiality at all times.

Previous applicants need not apply

Main duties of the job

The main duties of the role will be to provide support to the Senior Medical Secretaries within the department. Day to day responsibilities will include the typing of clinical correspondence, tracking investigations, answering telephones etc. You will also assist colleagues within the business unit but also the division during times of leave/sickness.

About us

Based just off the M61, twenty minutes from the centre of Manchester and with excellent transport links to the rest of the North West, we are a forward thinking Foundation Trust.

Royal Bolton Hospital has a catchment population of approx. 350,000 people.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high calibre staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.

Job description

Job responsibilities

Being an important part of the Medical Secretarial team in Head and Neck services and the Urology Unit, you will play an essential role in providing support to the Senior Medical Secretaries and covering in their absence. The ability to work under pressure whilst remaining calm is essential.

The role of Support Secretary is to provide full administration and secretarial support to the clinical team. To maintain a high standard of service to meet patient needs, producing clinical correspondence.

Further information on the role is outlined in the job description.

Person Specification

Qualifications

Essential

Good standard of education including GCSE English and Mathematics

Desirable

RSA II Audio Typing or equivalent ECDL/ICT or equivalent computer skills

Experience

Essential

Previous experience as a medical, relief, support or trainee secretary Experience of working within a busy office environment

Desirable

Familiar with Medical Terminology Familiar with H&N or Urology Terminology

Skills

Essential

Ability to work as part of a team Strong keyboard skills Ability to work under pressure

Desirable

Ability to use G2/Speech Report Ability to use

Knowledge

Essential

Commitment to and understanding of Confidentiality Knowledge of software packages, Word, Excel