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Customer Service Representative
2 months ago
{"h1": "Customer Service Advisor Role","p": "We are seeking a skilled Customer Service Advisor to join our team at Office Angels. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving billing issues, and maintaining a high level of professionalism.
Key Responsibilities:
* Answer incoming customer calls regarding billing issues, product problems, and general client concerns
* Maintain a high level of professionalism with clients and establish a positive rapport
* Update customer information in the customer service database during and after each call
* Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies
Requirements:
* Ability to work in a team
* Patience
* Ability to remain calm under pressure
* Friendly and tactful personality
* Ability to handle complaints and difficult situations
If you are interested in this role, please contact us at Office Angels. We are an Equal Opportunities Employer and act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement is available on our website.
We look forward to hearing from you"}
