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Head of IT Transformation
1 month ago
Vivobarefoot is seeking an experienced and innovative IT leader to drive the transformation of our technology infrastructure and services. As Head of Technology Transformation, you will play a critical role in shaping our IT strategy, leading the internal IT team, and ensuring the security and scalability of our systems.
Key Responsibilities:- Develop and implement a forward-thinking IT strategy that supports our business growth and operational self-sufficiency.
- Lead the internal IT team in designing, building, and managing reliable, secure, and scalable systems.
- Collaborate with stakeholders to align IT initiatives with business goals and deliver tangible value across departments.
- Implement robust cybersecurity protocols to protect against threats such as data breaches, phishing, and counterfeit websites.
- Develop and manage a threat detection and response system to quickly identify and take down counterfeit websites and fraudulent online activity.
- Assess and overhaul current IT processes to drive efficiency, reliability, and scalability.
- Lead automation efforts to streamline IT services, reduce manual interventions, and improve system resilience.
- Champion a self-sustaining mindset, developing in-house expertise for key IT functions, including cybersecurity.
- Build and mentor a high-performing internal IT team, fostering skills that reduce dependency on external Managed Service Providers (MSPs).
- Ensure compliance with internal and external regulations, including GDPR, PCI-DSS, and cybersecurity standards.
- Proven experience in IT management, with a focus on IT operations and collaboration with MSPs.
- Experience within retail is a plus, particularly if you have supported store implementations from a technology perspective.
- Demonstrable knowledge of data governance, GDPR, and PCI-DSS compliance.
- In-depth experience with fraud prevention technologies and techniques.
- In-depth knowledge of Microsoft 365, Multi Factor Authentication, Single Sign On, and JIRA.
- Up-to-date knowledge of current technologies and trends in IT operations.
- Experience in vendor management and contract negotiation.
- Strong understanding of ITIL processes and best practices.
- Certifications such as ITIL, PMP, or relevant technical certifications are a plus.
Vivobarefoot is a fair and equitable workplace where diversity is celebrated and can truly thrive. We welcome applicants from all backgrounds and encourage people of colour, people with disabilities, people from the LGBTQ communities, women, and veterans to apply for roles with Vivobarefoot.