Senior Account Manager

6 days ago


London, Greater London, United Kingdom Air Partner Full time
Job Description

Welcome to Air Partner – where the skies are not the limit, they're just the beginning

We are seeking an experienced Commercial Jets Account Manager to join our team in a busy and varied role that allows you to utilize your range of sales and broking skills within a close-knit team. As a key player in the aviation industry, you will be responsible for delivering revenue and profitability in accordance with your agreed targets and maintaining high earning accounts.

To be effective in this role, you will need to demonstrate proven proactive sales ability, a passion for creating exceptional customer experiences, smart procurement techniques, creative presentation of offers, insightful closing techniques, and robust administration with the flight planning arrangements.

Key Accountabilities:

  • Achieving targets set for each financial year
  • Assisting the Manager with implementing and progressing the Departmental strategy
  • Providing support to the team in all aspects of day-to-day trading
  • Maintenance and growth of existing commercial jets client base
  • Providing a best-in-class customer experience
  • Researching relevant industry data to create new sales leads and opportunities
  • Building new business for Air Partner in a competitive market
  • Managing and maintaining high service levels on demanding accounts
  • Occasional out-of-hours work and contractability often in pressured, time-sensitive situations
  • Managing, supporting, and mentoring any junior team members
  • Assisting with departmental growth – recruitment, induction, onboarding, and training of new team members

Candidate Requirements:

  • Previous proven experience in a broking role
  • Good understanding of changing markets both in operators and clients
  • Customer-focused with good people skills and the ability to form relationships with key individuals
  • Ability to anticipate and outmaneuver rivals in competitive tenders
  • Ability to generate consistent GP for the company and meet challenging targets
  • Excellent time management skills to ensure rigorous contract and project deadlines are met
  • Numerate, efficient, and accurate
  • Must be competitive, highly motivated, and hungry to win business

Air Partner is an international aviation services group established in 1961. We are a key player in the Wheels Up family, providing world-class aircraft charter services and aviation safety and security solutions to industry giants, commerce champions, governments, and private jetsetters. Our Charter Division comprises group charter, private jets, cargo, and specialist services.

We are committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life. We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.

We're not just a company; we're a family, and we're on the lookout for more incredible individuals. If you're thinking, 'That's the place for me' – we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer, we guarantee an interview for any disabled person meeting our job criteria. That's not just a promise; it's our commitment to an inclusive future.



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