Strategic Account Manager

4 weeks ago

London, Greater London, United Kingdom Moody's Investors Service Full time
Job Title: Director - Relationship Manager

Job Summary:

We are seeking a highly skilled Director - Relationship Manager to join our team at Moody's Investors Service. As a key member of our Corporate industry team, you will be responsible for managing our valued customers within the Large Corporate segment across Europe & Africa.

Key Responsibilities:

  1. Develop and execute strategic engagement plans to drive commercial relationships with key customers, ensuring delivery of Moody's solutions.
  2. Deliver an enterprise proposition to customers that addresses their specific and strategic needs, while establishing and maintaining C-suite dialogue and relationships.
  3. Identify new opportunities through strategic projects to scale against core customers and lead expansion of propositions.
  4. Build, deliver, and track strategic account plans, forecast, and report key information and performance indicators.
  5. Manage top priority accounts, deciding what impact this has on other potential targets and managing accordingly.
  6. Connect customers with Moody's most senior relationship leader and escalation point, to address opportunities, resolve issues, and lead the engagement.
  7. Leverage deep insight into the Corporate sector to uncover opportunity and risk for customers, while addressing associated needs.
  8. Share feedback and market intelligence with internal segments and CPO management.

Requirements:

  1. Bachelor's degree in Finance, Economics, or a related area required.
  2. 10+ years of experience in growing accounts and C-suite level relationships within large conglomerates is preferred. Experience in complex sales cycles with a proven track record of developing relationships in order to cross-sell is advantageous.
  3. Understanding of managing strategic accounts across multiple use cases and product lines.
  4. Knowledge or prior experience of selling solutions to key corporate segments, such as Energy, Natural Resources, Manufacturing, Fintech, Automotive, Aviation, Pharmaceuticals, or TMT, would be an asset.
  5. Experience in any of these domains: Compliance Solution, Credit Risk Assessment, Procurement Solution, Master Data Management, or Data Solutions.
  6. An entrepreneurial spirit, thrives in ambiguity, adapts to shifting circumstances.
  7. Networking skills: connected to relevant industries, abreast of latest trends, strong C-suite engagement skills, and track record.
  8. Strong communication skills, both oral and written, in-person and virtual.
  9. Fluency in English is essential, other European languages would be advantageous.

Moody's is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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