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Office Facilities Manager
2 months ago
Role Overview
The Office Facilities Manager will be stationed at the Wetherby location, delivering comprehensive support to various teams on-site. This position entails overseeing the daily operations of the office, including reception duties, meeting organization, and administrative assistance for the Internal Sales Representatives, Territory Sales Manager, Field Sales Manager, and Regional Director.
The role encompasses managing reception services, welcoming visitors, arranging meeting and conference facilities, and ensuring that all personnel on-site have the necessary equipment and amenities for their well-being.
The incumbent will also be tasked with ensuring compliance with health and safety protocols and maintaining up-to-date documentation.
Key Responsibilities
Reception and Visitor Management
- Oversee front-of-house operations, including reception, switchboard, mailroom, and event support.
- Deliver exceptional customer service to visitors and staff, both in-person and via telephone.
- Facilitate on-site meetings by ensuring proper setup of facilities, availability of equipment, organization of refreshments, and smooth execution of events.
- Manage the efficient use and procurement of office supplies and equipment, including IT devices, printers, stationery, and staff welfare items.
- Provide additional support for incoming customer inquiries and occasionally assist with outbound sales activities.
Facility Maintenance
- Ensure that all buildings and facilities are maintained to a high standard, with timely completion of planned maintenance and prompt resolution of repairs.
- Maintain grounds and parking areas in accordance with relevant regulations.
- Proactively manage third-party contractors to uphold quality standards while controlling costs.
Health and Safety Compliance
- Ensure adherence to health and safety regulations, including conducting regular fire drills, water quality testing, and maintenance of emergency equipment.
- Supervise contractors on-site, ensuring they possess the necessary skills and qualifications.
- Manage the reporting process for accidents and near misses, ensuring compliance with procedures.
- Ensure appropriate levels of trained First Aiders and Fire Wardens are maintained on-site.
- Develop risk assessments and method statements for various site activities.
Administrative Support
- Provide daily administrative assistance to the sales and management teams, including answering calls and resolving queries.
- Keep the Integrated Management System (IMS) updated before and after site audits.
Qualifications
- Minimum of GCSE Grade C or equivalent in English and Maths.
- Relevant health and safety qualifications and contractor management training.
Benefits
Salary: Competitive compensation package.
* Employer Recognition: Committed to various workplace initiatives and standards.
* Compensation Package: Includes bonus opportunities, pension schemes, and life assurance.
* Work-Life Balance: Generous holiday allowance, flexible working arrangements, and sabbatical options.
* Family-Friendly Policies: Enhanced leave policies for various family needs.
* Community Engagement: Paid volunteering days and support for diverse employee networks.
* Wellbeing Initiatives: Access to employee assistance programs, mental health support, and various health benefits.
