Senior Infrastructure Support Engineer

3 weeks ago


London, Greater London, United Kingdom e-resourcing Limited Full time
Job Overview

Senior Infrastructure Support Engineer / Hybrid Working / Competitive Salary

Key Technologies: Windows, Azure, Intune, Hyper-V, Disaster Recovery, Active Directory

We are seeking a dedicated Senior Infrastructure Support Engineer to join our esteemed client. In this role, you will be responsible for the upkeep, enhancement, and support of both on-premises and cloud-based infrastructure systems.

This position is centered around customer satisfaction, requiring collaboration with various stakeholders within the organization as well as with external service providers when necessary. The Senior Infrastructure Support Engineer will serve as a key escalation point for junior staff and the broader team.

Primary Responsibilities:

  • Ensure optimal performance and reliability of enterprise infrastructure and related systems through effective monitoring and regular maintenance, while safeguarding systems against potential disruptions.
  • Deliver 3rd line support, maintaining high standards of customer service through efficient resolution of tickets escalated from 1st and 2nd line support teams.

Required Experience:

  • Demonstrated expertise in supporting, maintaining, and enhancing a diverse range of infrastructure services, including:
  • Windows Server 2016 or later (installation, management, troubleshooting)
  • Azure cloud services, particularly in configuring virtual machines and Azure Site Recovery
  • Microsoft Endpoint Manager (Intune), Microsoft networking services (DNS and DHCP), Hyper-V (including Cluster Services), and/or VMware ESXi
  • Solid understanding of networking principles and basic administrative skills
  • Office 365 administration, including Exchange Online, SharePoint, Entra, MFA, Azure Arc, and Microsoft 365 Security

Key Technologies: Windows, Azure, Intune, Hyper-V, Disaster Recovery, Active Directory

If you believe your qualifications align with the requirements outlined, we encourage you to submit your CV for further discussion.



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