Field Service Engineer 3
3 weeks ago
Company: TekWissen Group
Location: New York, NY
Type: Contract
Duration: 12 Months
Overview:
As a Technology Field Engineer, you will be responsible for the installation, troubleshooting, and maintenance of computer-related systems. Your role will involve providing comprehensive support for both hardware and software, ensuring that all technical issues are resolved efficiently.
Key Responsibilities:
- Execute the installation and upkeep of personal computers and related software applications.
- Address and resolve technical issues that exceed the capabilities of the service desk.
- Collaborate with server and network teams to facilitate effective solutions.
- Maintain a high level of professionalism while ensuring customer satisfaction.
- Assist in the repair, reloading, and reimaging of desktop and laptop systems.
- Proficient in desktop and laptop repair.
- Familiarity with server operations.
- Experience with both Mac and Windows operating systems.
- Strong customer service skills.
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