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Customer Service Representative

2 months ago


Aylesbury, Buckinghamshire, United Kingdom Toyota Full time
Unlock Your Potential with Toyota

We are seeking ambitious individuals to join our team as Apprentice Customer Service Advisors at Steven Eagell Toyota Aylesbury. As a key member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

About the Role

This is an exciting opportunity to embark on a career journey with one of the world's most prestigious companies. As an Apprentice Customer Service Advisor, you will be responsible for delivering exceptional customer service, working closely with our customers to understand their needs and providing solutions that exceed their expectations.

Key Responsibilities
  • Welcome and greet aftersales customers to our Centre, ensuring their experience is second to none
  • Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
  • Keep all learning logs up to date and ensure you are prepared for learning reviews with your manager, mentor, and Learning & Development Advisor
  • Get involved with activities that raise the profile of your Centre, promoting the Toyota brand and attracting new customers
Person Specification

We are looking for individuals who are professional, have a smart personal appearance, and high standards of verbal and written communication. You must be literate and numerate, with a desire to learn and a genuine interest in offering excellent customer service. Practical, logical, able to listen, follow instructions, and willing to study are essential skills for this role.

What We Offer

As a valued member of our team, you will receive a competitive remuneration package, including a contributory pension/life assurance scheme, training and on-going development, and opportunities for career progression. You will also have access to a range of excellent benefits and incentives.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.