Customer Service Representative
6 days ago
As a Customer Service Representative at Dobbies Garden Centres Ltd, you will play a vital role in delivering an exceptional customer experience across our restaurants. Your key responsibilities will include providing great customer service, helping customers with various transactions, and offering a helping hand with customer queries through great product knowledge and food handling skills.
What You'll Do- Provide exceptional customer service, ensuring customers have a positive experience in our restaurants
- Help customers with various transactions, including sales, returns, and exchanges
- Offer a helping hand with customer queries, using your product knowledge and food handling skills to resolve issues
- Work as part of a team to achieve sales and customer satisfaction targets
- Generous annual leave entitlement, allowing you to take time off when you want
- Uncapped discount across our stores, including 50% off in our restaurants, 25% off in our Garden Centre, and 10% off in our food halls
- Access to Wagestream, supporting your financial wellbeing with early access to earnings, savings, and financial advice
- Access to Retail Trust, providing confidential support, a virtual GP, free counselling service, and discounted retail rewards
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