Customer Service Representative

2 months ago


Aylesbury, Buckinghamshire, United Kingdom Brook Street Full time
Job Title:
Customer Service Representative

Location:
Aylesbury

Customer Service Role with Office Hours
Our client, a leading brand in their industry, is seeking a motivated and enthusiastic customer service professional to join their team.

As a customer service representative, you will be responsible for providing exceptional service to customers, resolving queries and issues in a timely and professional manner.

The role offers a 37.5 hour week, with shifts between 8am and 5.30pm, Monday to Friday. You will also have the opportunity to work one Saturday in five, with a maximum of 8 hours per shift.

The company offers a comprehensive benefits package, including 24 days holiday plus bank holidays, a great salary of £23,000, and access to a range of employee benefits, including a pension scheme, retail and leisure discounts, and travel discounts.

We are looking for someone with a background in customer service, who is self-motivated, has excellent interpersonal skills, and is able to build rapport with colleagues and customers.

If you are a customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

Key Responsibilities:

  • Provide exceptional customer service to customers via phone, email, and in-person
  • Resolve customer queries and issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Develop and maintain a thorough knowledge of the company's products and services


What We Offer:

  • 37.5 hour week with shifts between 8am and 5.30pm
  • One Saturday in five, with a maximum of 8 hours per shift
  • 24 days holiday plus bank holidays
  • Great salary of £23,000
  • Access to a range of employee benefits, including a pension scheme, retail and leisure discounts, and travel discounts


How to Apply:

If you are a motivated and enthusiastic customer service professional who is passionate about delivering exceptional service, please submit your application.

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