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Administrative Assistant

2 months ago

Ipswich, Suffolk, United Kingdom Brook Street NMR Full time
Job Opportunity: Admin Officer


Position: Admin Officer
Hours: 37 hours per week (7.5 hours per day)
Pay: £11.53 per hour
Schedule: Monday - Friday

We are seeking a dedicated and organized Admin Officer to join our team in Ipswich on a full-time, temporary basis. As an Admin Officer, you will be responsible for managing electronic communications, preparing and sending standard correspondence, reviewing case files, and engaging with stakeholders via phone, email, or letter.


Key Responsibilities:

  • Electronic Post Management: Manage and organize incoming electronic communications to ensure timely and efficient processing.
  • Correspondence Preparation: Prepare and send standard letters and reports to creditors, ensuring accuracy and attention to detail.
  • Case File Review: Assess case files and take appropriate follow-up actions to ensure compliance and resolution.
  • Stakeholder Engagement: Engage with debtors, directors, the public, and private sector firms via phone, email, or letter to resolve queries and provide support.
  • Database Management: Ensure accurate data input and maintenance of our systems to support business operations.


Skills & Requirements:

  • IT Proficiency: Proficient in IT, particularly in Microsoft Word, Outlook, and Excel.
  • Customer-Facing Experience: Previous experience in a customer-facing role is preferred.
  • Communication Skills: Excellent written and spoken English.
  • Organizational Skills: Strong organizational and multitasking abilities to manage multiple tasks and priorities.


Benefits:

  • Parking: Free parking available on a rota basis. Conveniently located near public car parks, bus stations, and a 10-minute walk from the train station. A Park & Ride bus stop is close by.
  • On-Site Amenities: Staff kitchen with a microwave and fridge, plus proximity to town centre shops.
  • Sociable Working Hours: Monday - Friday
  • Public Sector Experience: Great opportunity to gain experience in the Public Sector.
  • Weekly Pay


This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply online today. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street.

If selected, candidates must have an in-date and valid passport and undergo security and reference checks.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.