Collections Specialist
2 days ago
Meraki Talent Ltd is seeking a diligent and proactive Customer Operations Associate to join their dynamic team in Edinburgh. This is a full-time, permanent opportunity offering an excellent salary and benefits package.
Key Responsibilities:
- Deliver exceptional service and resolve customer complaints over the phone
- Manage and execute the collection of outstanding balances from customers
- Communicate with customers to secure payment and resolve discrepancies
- Maintain accurate records of all collection activities
Requirements:
- Experience in complaints management, objection handling, and relationship building
- High-volume customer communication skills
- Sales and call center/contact center experience
What We Offer:
- A Monday – Friday 9am-5pm schedule
- A full-time permanent role based in Edinburgh
- A company that offers up to 10% bonus, free onsite parking, and a gym for employee use
- A great working culture where hard work is recognised and rewarded
This is a fantastic opportunity to take the next step in your professional career. If you have the required skills and experience, we encourage you to get in touch for more information.
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