Collections Specialist

2 days ago


Edinburgh, Edinburgh, United Kingdom Meraki Talent Ltd Full time
Customer Operations Associate

Meraki Talent Ltd is seeking a diligent and proactive Customer Operations Associate to join their dynamic team in Edinburgh. This is a full-time, permanent opportunity offering an excellent salary and benefits package.

Key Responsibilities:

  • Deliver exceptional service and resolve customer complaints over the phone
  • Manage and execute the collection of outstanding balances from customers
  • Communicate with customers to secure payment and resolve discrepancies
  • Maintain accurate records of all collection activities

Requirements:

  • Experience in complaints management, objection handling, and relationship building
  • High-volume customer communication skills
  • Sales and call center/contact center experience

What We Offer:

  • A Monday – Friday 9am-5pm schedule
  • A full-time permanent role based in Edinburgh
  • A company that offers up to 10% bonus, free onsite parking, and a gym for employee use
  • A great working culture where hard work is recognised and rewarded

This is a fantastic opportunity to take the next step in your professional career. If you have the required skills and experience, we encourage you to get in touch for more information.



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