Sales Support Coordinator

1 day ago

Birmingham, Birmingham, United Kingdom Gleeson Recruitment Group Full time
Sales Support Coordinator Job Description

Gleeson Recruitment Group is seeking a highly organized and detail-oriented Sales Support Coordinator to join our team. As a Sales Support Coordinator, you will provide administrative and operational support to our sales team, ensuring efficient and effective performance.

Key Responsibilities:
  • Administrative Support: Assist the sales team by preparing sales documents, proposals, and presentations. Maintain and organize sales records and documentation.
  • Customer Relationship Management: Act as the first point of contact for customers, handling inquiries, resolving issues, and ensuring customer satisfaction.
  • Contract Management: Process, review, and track customer contracts and agreements. Ensure all necessary documentation is complete and compliant with company standards.
  • Sales Coordination: Coordinate sales activities such as meetings, calls, and presentations. Ensure follow-up on sales leads and update sales opportunities in the CRM system.
  • Data Entry & Reporting: Input and maintain customer and sales data in relevant systems, such as Salesforce or other CRM software. Generate sales reports and provide analysis to support strategic decision-making.
  • Order Processing: Collaborate with operations and billing teams to ensure the accurate processing of customer orders, from submission to completion.
  • Market & Competitor Research: Assist in market analysis and competitor research to help identify new sales opportunities.
  • Cross-Departmental Communication: Liaise between the sales team, operations, customer service, and finance to ensure smooth communication and workflow within the company.
  • Project Coordination: Assist with special projects, including sales campaigns, product launches, or customer outreach initiatives.

Required Qualifications:

  • Experience in sales support, sales coordination, or administrative roles, ideally in the utilities or energy sector.
  • Skills:
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
    • Experience with CRM systems
    • Strong organisational and time management skills.
    • Excellent verbal and written communication abilities.
    • High attention to detail and problem-solving skills.
    • Ability to multitask and prioritise tasks effectively in a fast-paced environment.

Gleeson Recruitment Group is an equal opportunities employer and welcomes applications from all backgrounds, experiences, and abilities. By applying, you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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