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Estates and Facilities Business Administrator

2 months ago

Stevenage, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time

Position Overview

We are seeking a dedicated Business Administrator who aligns with our mission to deliver exceptional care and outstanding service to our patients.

In the role of Business Administrator for the Estates and Facilities division, the successful candidate will collaborate with a proactive team to provide essential support to the Director of Estates and Facilities, Deputy Director, and the broader senior management team.

The incumbent will effectively coordinate and manage intricate activities and projects for the senior management team within Estates and Facilities. This will involve orchestrating a diverse array of tasks alongside various professionals and external partners.

Our core Values are Inclusion, Respect, and Improvement. It is vital that you embody and reference these values throughout your application process and beyond.

Key Responsibilities

The Business Administrator will:

  • Provide comprehensive diary management and administrative support to multiple senior executives.
  • Handle highly sensitive and confidential communications with discretion and professionalism.
  • Deliver business support to senior leaders while fostering relationships among senior professionals.
  • Oversee project management, analyze and interpret data, anticipate challenges, and propose suitable solutions.
  • Receive, review, process, and document correspondence and emails on behalf of the Director and Deputy Director.
  • Assist teams in ensuring that the portfolio of tasks and projects is effectively planned, managed, and executed.

About Our Organization

At East and North Hertfordshire NHS Trust, we take pride in the comprehensive range of general and specialized services we offer. Our dedicated team of approximately 6,000 staff members is committed to ensuring our patients receive the highest quality of care. Our adaptability and innovation in service delivery have never been more crucial.

We operate several hospitals, including:

  • The Lister Hospital
  • New Queen Elizabeth II
  • Hertford County
  • Mount Vernon Cancer Centre

We have ambitious aspirations to evolve into an outstanding, patient-centered Trust, where our dedicated staff provide high-quality, compassionate care. Our ongoing transformation places our staff and patients at the forefront of this ambitious agenda.

We are committed to promoting a positive work-life balance for our employees. This commitment allows any employee to request flexible working arrangements, and we are dedicated to considering all requests thoughtfully. While such requests must be formally submitted and balanced against service requirements, our initial approach will always be to support their realization.

Job Responsibilities

For further detailed information regarding this role, please refer to the attached Job Description and Person Specification applicant pack.

Candidate Profile

Essential Experience

  • Extensive experience in providing diary management and administrative support to multiple senior executives.
  • Proven ability to manage complex, confidential communications with initiative and tact.
  • Experience in delivering business support to senior leaders and managing relationships among senior professionals.
  • Experience in budget review and auditing, or managing a delegated budget, including coding and approving invoices and timesheets.
  • Strong background in communications and stakeholder management.
  • Demonstrated success in effectively managing budgets and resources.

Desirable Experience

  • Experience in a similar role within the NHS or another complex organization.

Essential Skills

  • Exceptional communication skills, including writing, report preparation, and presentation abilities; capable of conveying clear ideas and concepts to diverse audiences.
  • Proven track record in effective project and program management.
  • Ability to communicate on complex matters and navigate challenging situations requiring persuasion and influence.
  • Skills in nurturing key relationships and maintaining professional networks.
  • Strong problem-solving abilities and capacity to respond to unexpected demands.
  • Strategic thinking skills with the ability to anticipate future needs.
  • Ability to work independently, prioritizing workloads to meet changing and often tight deadlines.
  • Intermediate proficiency in keyboard skills.

Essential Knowledge

  • Comprehensive understanding of project management and/or health information systems development.

Desirable Knowledge

  • A solid understanding of the health and social care environment and the roles and responsibilities within it.

Qualifications

  • Educated to degree level in a relevant field or possess equivalent experience in a similar role.
  • Further training or significant experience in project management, financial management, or supporting change management processes.