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Senior Support Worker

4 weeks ago

Caerphilly, United Kingdom Phoenix Learning & Care Group Full time

About the Role:

We are seeking a highly skilled and compassionate Senior Support Worker to join our team at Phoenix Learning & Care Group. As a Senior Support Worker, you will play a vital role in providing high-quality care and support to our young residents, ensuring their physical, emotional, and psychological needs are met.

Key Responsibilities:

  • Lead shifts and provide guidance to junior staff members
  • Support the Registered Manager with recruitment, supervision, meetings, and inspections
  • Develop and implement individualized care plans to promote the well-being and independence of our residents
  • Collaborate with other professionals, such as therapists and healthcare providers, to ensure comprehensive care
  • Monitor and maintain accurate records of resident progress and care plans

Requirements:

  • Patience, compassion, and resilience in working with vulnerable young people
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including sleep-ins and on-call shifts
  • Valid driving license and willingness to transport residents
  • Qualification in residential childcare or willingness to pursue within the first two years of employment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional development and training
  • A supportive and inclusive work environment
  • Access to our employee benefits platform and discounts
  • Wellbeing support and mental health resources

About Us:

Phoenix Learning & Care Group is a leading provider of residential care and support services for vulnerable young people. We are committed to delivering high-quality care and creating a positive, inclusive environment for our residents and staff.