Store Operations Manager

7 days ago


Dumfries, Dumfries and Galloway, United Kingdom Iceland Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Iceland's Food Warehouse stores. As a Team Leader, you will play a key role in supporting your team to deliver exceptional customer service and maintain a productive store environment.

Key Responsibilities
  • Support and develop your team to achieve sales and customer service targets
  • Lead by example and demonstrate a commitment to customer service excellence
  • Manage store operations, including stock management, visual merchandising, and store maintenance
  • Work collaboratively with other teams to achieve business objectives
  • Identify and implement opportunities to improve store performance and customer experience
What We Offer

We offer a competitive rate of pay, with an additional £2 per hour for Team Leader shifts. You will also receive comprehensive training and development opportunities to help you reach your full potential.

As a Team Leader at Iceland, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on delivering exceptional customer service and driving business results.

Requirements
  • Previous retail experience, preferably in a leadership or supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including weekends and evenings
  • Strong problem-solving and analytical skills
  • Commitment to delivering exceptional customer service
Why Join Us?

Iceland is a leading retailer with a strong commitment to customer service and community engagement. As a Team Leader, you will have the opportunity to work with a talented and dedicated team, and contribute to the success of our business.



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