Sales Support Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our team at Absolutely Recruitment. As a Sales Support Coordinator, you will provide administrative support to our sales team, ensuring seamless day-to-day operations and contributing to the success of our business.
Key Responsibilities:- Key Account Support: Deliver exceptional sales support through effective communication, thorough understanding of processes, and provision of accurate information.
- Customer Satisfaction & Improvement: Conduct customer satisfaction surveys to gather feedback, driving continuous improvement throughout departments.
- CRM Management: Manage CRM data, ensuring data integrity, and create a monthly maintenance program.
- Dealer Support: Support the Business Development Manager with key aspects of our dealer network.
- Business Processes: Review, propose, and participate in maintenance and changes to improve business processes and efficiencies.
- Product Knowledge: Maintain a strong understanding of Nikon and associated 3rd party product ranges to effectively diagnose issues and create quotations.
- Project Management: Proactively plan, lead, and drive business projects as required, working cross-functionally to deliver successful outcomes.
Requirements:
- STEM-related degree, minimum 2i classification
- Relevant experience in customer service and office environment
- Working knowledge of business process tools and Microsoft packages
- Experience of project planning (leading and contributing)
- Attention to detail and ability to work with large data sets
- Appreciates need for professional, corporate approach
- Adaptable and able to deal with wide variety of tasks
- Highly organized and structured with good attention to detail
- Analytical and problem-solving skills
- Proactive: driven to plan and prioritize workload
- Good communication skills - able to build relationships with a range of customers and colleagues at every level
- Highly collaborative
- Emotionally resilient
- Lives within an easily commutable distance from Surbiton (London KT6)
What We Offer:
- Competitive salary: £25,000 - £27,000 per annum
- £840 green allowance
- £500 furniture allowance
- £300 wellness allowance
- Extensive benefits package
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