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Client Support Specialist

2 months ago


Plymouth, Plymouth, United Kingdom SSP Full time

Join Our Team at SSP

Position: Senior Customer Service Assistant

Type: Part-Time (16 hours per week)

Shift Pattern: Rotational shifts from 7 am to 10 pm, including weekends.

Compensation: £12.00 per hour

SSP is a leading provider of catering and onboard services within the British Railway sector. With a vast network of service centres across the UK and a dedicated workforce, we pride ourselves on delivering exceptional service to our customers.

KEY RESPONSIBILITIES:

  • Supervise the effective loading and unloading of catering supplies and equipment from trains.
  • Coordinate order assembly and maintain accurate inventory management.
  • Ensure adherence to Health & Safety and Food Hygiene standards.
  • Implement strategic product placement to reduce waste through efficient rotation.

QUALIFICATIONS:

  • Must be at least 18 years old due to specific responsibilities associated with the role.
  • The position requires physical stamina for manual loading and unloading tasks.

WHY WORK WITH US?

At SSP, we offer more than just a job; we provide a pathway to a rewarding career with numerous benefits:

  • Employee Discounts: Enjoy discounts of up to 50% at various brands and franchises across the UK.
  • Significant Discounts: Receive a 75% discount on SSP brands during your working hours.
  • Friends and Family Benefits: Access a 20% discount across our units for your loved ones.
  • Professional Development: Participate in award-winning training and apprenticeship programs.
  • Career Advancement: Take advantage of internal growth opportunities, with 70% of our management positions filled by internal promotions.
  • Comprehensive Support: Access resources for financial aid, wellbeing, and health services.
  • Diversity and Inclusion: We value diverse backgrounds and provide support networks for various communities.
  • Financial Benefits: Participate in pension plans, life assurance, and competitive pay rates.
  • Holiday Entitlement: Enjoy 28 days of holiday pro rata, including Bank Holidays.

Join us at SSP and discover a fulfilling career where you can thrive.

SSP is an equal opportunity employer committed to recruiting and retaining talented individuals from diverse backgrounds.