Lead Events and Catering Coordinator

4 weeks ago

London, Greater London, United Kingdom Imperial College London Full time

Are you enthusiastic about delivering exceptional customer experiences? If you possess a friendly demeanor, confidence, and a proactive approach, we have a remarkable opportunity within our Catering and Events Division at Imperial College London.

We are seeking to appoint a Lead Events and Catering Coordinator to join our dynamic team responsible for orchestrating events across a diverse array of venues within our institution.

The primary responsibilities of this role include:

  • Assisting the Events and Catering Supervisors in executing catering operations and ensuring the seamless delivery of catered events.
  • Coordinating the Events and Catering team to fulfill all catering needs efficiently.
  • Managing the clearing of event spaces post-catering service, while also collecting and documenting customer feedback to ensure compliance with institutional policies.

This position will primarily be based at our main campus, with occasional assignments at various locations as required. Evening and weekend shifts will be part of the role.

Key Responsibilities:

  • Conduct briefings and provide essential training to team members to ensure a professional and safe service.
  • Oversee the cleanliness and upkeep of departmental equipment and assist with dishwashing and related tasks as necessary.
  • Ensure all event venues are maintained in a clean and orderly manner.
  • Facilitate the timely clearance of catering deliveries from all event locations.
  • Deliver catering items to meeting spaces and ensure proper setup.
  • Report any service failures to the supervisor and manage waste disposal appropriately.
  • Supervise the effective service in collaboration with the Facilities Management Support Services Team for event setups.

Essential Qualifications:

  • A solid understanding of health and safety regulations in the workplace.
  • Physical capability to operate various equipment and lift items of differing weights.
  • Ability to engage with individuals professionally in all situations.
  • Proficiency in problem-solving with minimal supervision to ensure effective service delivery.
  • A flexible work ethic, capable of adapting to a 5-day work schedule, including evenings and weekends.

Contract Details:

Salary: £28,685 - £31,663
Full-Time, open-ended position
On-site work only
Standard working week consists of 37 hours, 5 days out of 7.

Benefits:

  • Opportunities for career development and training.
  • Generous holiday entitlements.
  • A comprehensive pension scheme.
  • Discounted rates at our sports facilities.
  • Interest-free loans for travel and cycling.

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