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Operational Excellence Lead

2 months ago

Skipton, North Yorkshire, United Kingdom Dechra Full time

About Dechra

Dechra is a global specialist in the world of veterinary pharmaceuticals, dedicated to developing, manufacturing, marketing, and selling high-quality products exclusively for veterinarians worldwide.

Our Culture

Our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships, and (A)mbition are at the heart of our everyday operations and the way we do business.

The Opportunity

This role combines essential Operational Excellence and Project Management Office responsibilities to support the delivery of the Skipton site's strategic plans. As an Operational Excellence Lead, you will drive change through the implementation of the Dechra Production System (DPS) standards and coach local management and team members to achieve incremental and step changes in the performance of the site in terms of Safety, Quality, Delivery, and Cost competitiveness.

Key Responsibilities

  • The application of DPS to develop the capability of all Site personnel to implement routine continuous improvement activities.
  • To ensure routine day-to-day activities result in a continuous improvement in Site Performance towards the goals of Zero Harm, Zero Defects, Zero Waste, and Zero Unplanned Breakdowns.
  • To lead the 'self-assessment' of the Skipton site against the DPS maturity matrices and lead the site to close any gaps.
  • To coach/train Site teams in the successful application of the DPS.
  • Supporting the Site Director and Leadership team to define the site strategy, goals, developing the implementation plans, and embedding/facilitating a robust governance program.
  • Work with Site Director and SLT to identify and agree the DPS implementation in alignment with the Skipton Site Strategic Plan.
  • Lead day-to-day deployment of the DPS as well as all related improvement activities at site level, delivering business performance improvement on People, Safety, Quality, Delivery, and Cost metrics.
  • Track progress of the site DPS deployment road-map and self-assess the site DPS maturity level. Agree with the SLT, DPMS OPEX Lead, and Group functional leads targets for improvement.
  • Deploy the training and capability building plan as agreed by the SLT & DPMS OPEX Lead. Define, deliver, and support the required training. Coach Site teams to develop and sustain continuous improvement mindsets.
  • Support continuous capability development of self and other DPS change agents based at the site, using standard training modules developed within the DPS.
  • Guide the development of strategy and gain alignment of key stakeholders.
  • Drive continuous improvement programs, using DPS tools & techniques, encouraging others to be challenging, creative, and rigorous in their solutions.
  • Foster a no-blame culture where mistakes are learned from and not repeated.
  • Manage significant business change. Fully justify change, champion, and coach others to support and deliver business changes.
  • Define and embed KPIs and processes to drive short-term and long-term improvement through application of DPS, across a balanced scorecard (P, S, Q, D, C) in all functions and value streams.
  • Ensure a routine, rigorous, and robust reporting process is in use, which effectively supports the timely resolution of issues and performance monitoring/trending.
  • Coach others in the definition and use of KPIs to achieve performance improvement.
  • Coach on the appropriate sourcing & use of data to drive effective & efficient decision-making.
  • To be a role model of Dechra Values and the DPS skills and behaviors, instilling passion and effectively coaching individuals and teams to the highest levels of performance.
  • Provide active guidance for performance development of individuals and teams, creating sponsors/advocates for the DPS.
  • Cross-functionally nurture a shared sense of ownership, urgency, and accountability amongst others.
  • Support/ensure consistency of progress across the site, share lessons learned with the network.
  • Benchmark the Site performance against other sites/companies, identifying opportunities to 'pinch with pride,' implementing best practices from others.
  • Embed appropriate best practice project management methods & tools.
  • Train, coach, & support others in project management system(s), methods, and practices, including contingency planning and risk management.
  • Ensure appropriate & effective project governance is in use to ensure projects & project teams deliver to expectations and progress reporting is timely, efficient, & effective.
  • Track & manage project benefits, reporting on financial information such as return on investment.
  • Ensure that the programs and portfolios are aligned to operational and strategic objectives and prioritized accordingly.
  • Support the DPMS OPEX Lead with the design and updates of the DPS content, i.e., Standards, handbook, assessment, and templates, etc.
  • Prepare and lead the DPS Site Council.
  • Collaborate with DPMS PMO to harmonize processes and reporting.

About You

We're looking for a highly skilled and experienced Operational Excellence Lead to join our team. As a key member of our Site Leadership Team, you will be responsible for driving business performance improvement and implementing the Dechra Production System (DPS) standards across the site.

Requirements

  • Due to the nature of our business, all successful candidates will be required to complete a basic DBS check (Disclosure and Barring Service check) before employment can commence, and at regular intervals during employment. This check will be paid for by Dechra.
  • Management of OpEx programs within a large organization that drive commercial value would be beneficial but not desirable.
  • Lean Six Sigma Black Belt or a PMP preferred certification would be ideal but not required.
  • Degree in Science, Engineering, or Business Management with experience in the implementation of Operational Excellence initiatives.
  • Strong commercial acumen/analytical capabilities and extracting insights from key operational metrics and data and creating robust action plans.
  • Attention to detail and proven communications & planning skills.
  • Ability to influence peers & business areas using verbal or written communication.
  • Strong stakeholder management at all leadership levels and across functions (e.g., business, commercial, and finance).
  • Excellent communication skills and stakeholder management skills.
  • Evidence of driving a continuous improvement culture through a test and learn process, including holding workshops to generate ideas and identify solutions.
  • Worked in and understanding regulated markets.
  • Fluency in Excel, PowerPoint, and other PMO productivity tools.
  • Highly organized, high energy, able to work at a high pace, a self-starter, who thrives under pressure in changing situations with deadlines.
  • Ability to facilitate sessions with senior leadership.

What We Offer

  • Average 36-hour working week (with a day off every other Friday).
  • Plenty of training and development opportunities.
  • 22.5 days annual leave + Bank holidays.
  • Option to buy a week's holiday each year.
  • 8% Employer Pension Contribution.
  • Free access to the Headspace App.
  • Employee Assistance Programme.
  • Free on-site parking.