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Service Delivery Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at TurnerFox Recruitment.
Key Responsibilities:
- Manage campaigns from creation to distribution, ensuring timely and accurate delivery.
- Collaborate with estimating and procurement teams to manage quotations and timescales.
- Monitor progress of campaigns, including dispatch and logistics, to ensure seamless execution.
- Liaise with clients daily to provide project updates, address queries, and discuss timescales.
- Manage the creation of artwork via in-house systems and third-party vendors.
- Brief and update third-party vendors, including production, logistics, and design teams.
- Perform administrative tasks, such as scheduling and updating CRM systems.
Requirements:
- Previous experience in a customer service or service delivery environment.
- Ability to manage projects from brief to completion.
- Strong administration skills and attention to detail.
- Excellent organizational skills and ability to manage multiple projects simultaneously.
- Effective communication skills to interact with various departments and levels of the business.
- Strong customer service skills to ensure client satisfaction.
