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Student Services Coordinator

3 months ago

Brighton, Brighton and Hove, United Kingdom Kaplan International Full time £24,000
Position Overview:

We are seeking a dedicated Student Services Coordinator to enhance our team.

Contract Type: Fixed Term Contract

Salary: £24,000 per annum pro rata

As a Student Services Coordinator, your primary responsibility will be to facilitate the daily operations of the team, ensuring the smooth and effective management of all administrative processes and protocols.

This role encompasses all facets of the student experience, from initial registration through to course completion. Initially, the focus will be on front desk responsibilities, university enrollment, administrative assistance, student support services, and organizing social events.

Key Responsibilities:

  • Deliver exceptional customer service.
  • Communicate effectively, both verbally and in writing.
  • Demonstrate a strong interest in the educational sector, particularly in relation to international students.
  • Utilize IT skills, especially in Microsoft Excel.
  • Exhibit excellent organizational abilities and manage time efficiently.
  • Adapt to flexible working conditions.
  • Collaborate effectively within a team to achieve collective objectives.
  • Maintain a keen attention to detail.
  • Show initiative in problem-solving.
  • Commit to principles of Equality, Diversity, and Inclusion.
  • Uphold a strong commitment to safeguarding practices.

About Kaplan International:

Kaplan International Pathways, a division of Kaplan Inc., provides international students with a diverse array of flexible study options, ranging from university preparation programs to full degree offerings across various countries. Our partnerships with prestigious universities, combined with our expertise in student recruitment and exceptional teaching standards, allow us to welcome thousands of students from over 100 nations each year.

What We Offer:

  • Competitive salary.
  • Hybrid or remote working options where feasible.
  • Opportunities for career advancement.
  • Comprehensive benefits package, including:
    • 28 days of annual leave (pro rata for part-time roles).
    • Significant discounts on Kaplan courses for employees and their families.
    • 24/7 confidential support services.
    • Company pension contributions.
    • Enhanced maternity, adoption, shared parental, and paternity/partner pay.
    • Health cash plan through Medicash.