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College Reception and Admissions Coordinator

2 months ago


Exeter, Devon, United Kingdom Exeter College Full time

**About the Role**

We are seeking a highly skilled and customer-focused individual to join our Admissions team at Exeter College. As a key member of our team, you will be responsible for providing exceptional customer service and support to prospective and current students, employers, and other stakeholders.

**Key Responsibilities**

  • Act as the first point of contact for all customers, providing information and support via various communication methods.
  • Support students throughout their learner journey, from application to enrolment, ensuring accurate and timely processing of information.
  • Deliver high-standard customer service levels to both external and internal customers, meeting their needs and expectations.
  • Manage the college's receptions and assist with college-wide evening events, promoting a positive and welcoming environment.

**Our Values**

We are committed to our values of Ambition, Collaboration, and Energy, and we are looking for someone who shares these values and is passionate about delivering exceptional customer service.

**What We Offer**

As a member of our team, you will have access to a range of excellent benefits and discounts, as well as staff development opportunities, wellbeing services, and activities.