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IT Support Specialist

2 months ago


Gateshead, Gateshead, United Kingdom Revoco Inc. Full time

Job Title: IT Support Specialist

About the Role:

We are seeking an experienced IT Support Specialist to join our team at Revoco Inc. in Newcastle. As a key member of our technical team, you will be responsible for providing expert-level support for our internal networking infrastructure.

Key Responsibilities:

  • Manage and maintain our internal networking infrastructure, including routers, switches, VLANs, and subnets.
  • Provide technical support for our staff with varying levels of technical expertise.
  • Collaborate with our team to identify and resolve technical issues.
  • Develop and implement network security protocols to ensure the integrity of our systems.
  • Organize and prioritize your workload to meet deadlines and deliver high-quality results.

Requirements:

  • At least 3 years of experience in an IT support role or similar position.
  • Solid understanding of Windows, Linux, and Mac OS.
  • Strong understanding of office networking and network security.
  • Excellent problem-solving skills and ability to communicate complex technical information to non-technical staff.

What We Offer:

A competitive salary of £35,000 +, a dynamic work environment, and opportunities for professional growth and development.