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Strategic Operations Manager

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Thrive Homes Full time

Job Summary:

Thrive Homes is seeking an experienced Operations Support Supervisor to play a key role in ensuring the successful delivery of high-quality building and maintenance services. The ideal candidate will need to possess excellent organizational and communication skills, with the ability to work effectively in a hybrid/smart working environment.

Key Responsibilities:

  • Provide operational support to the management team to ensure the smooth delivery of services.
  • Develop and implement effective processes and procedures to improve service delivery and efficiency.
  • Collaborate with cross-functional teams to achieve business objectives and improve customer satisfaction.
  • Monitor and report on key performance indicators to inform business decisions.

Requirements:

  • Proven experience in operations management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a hybrid/smart working environment.
  • Strong analytical and problem-solving skills.

What We Offer:

  • A competitive salary of £40,700 per annum, plus benefits.
  • A permanent, full-time contract with 37 hours per week (Monday to Friday).
  • The opportunity to work for a dynamic and forward-thinking organization.