Network Operations Manager

1 week ago

Hemel Hempstead, Hertfordshire, United Kingdom Haven Full time
About the Role

We are seeking a highly skilled Network Manager to join our team at Haven, a leading holiday brand in the UK. As a Network Manager, you will play a crucial role in establishing secure, reliable, and fast connectivity across all of our 38 parks and head offices.

Key Responsibilities
  • Leadership & Management: Oversee and guide a team of network professionals, fostering a collaborative and high-performance culture.
  • Project Collaboration: Work with project teams to manage, optimize, and implement cutting-edge technology solutions, ensuring seamless integration with existing infrastructure.
  • Network Strategy: Develop and drive the network strategy for the company, ensuring that the network meets current needs and is scalable for future requirements.
  • Vendor Coordination: Coordinate with vendors and service providers to negotiate contracts for network hardware, software, and telecommunications services, ensuring cost-effective procurement and maintenance of network resources.
  • Operational Support: Provide technical expertise in support of the network, including full-time managed services and network operations functions, troubleshooting, and resolving issues effectively.
  • Network Security: Implement and maintain network security measures, including firewalls and intrusion detection systems, to protect data and systems from external and internal threats.
  • Performance Optimization: Monitor network performance, analyzing traffic patterns and bandwidth usage, to identify and resolve bottlenecks or other issues that may impact network efficiency.
Requirements
  • Experience of internet-based WAN technologies (e.g. SD WAN)
  • Appropriate industry certifications (e.g. CCNA, CCIE, ITIL, PMP) beneficial
  • Experience of effective communication and influence with key stakeholders relative to provision of network infrastructure and services, and evolution of network strategy (e.g. Security, Purchasing, partners, IT teams)
  • Able to demonstrate success in managing internal teams and 3rd parties to achieve required levels of performance, security, and cost from network services while building strategic partnerships.
  • Proven experience in operations management, business process development, and/or team management.
What We Offer
  • Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'
  • Annual bonus
  • 20% discount on both Haven and Warner Hotels holiday for you, family, and friends
  • Comprehensive wellbeing support
  • Access to the Bourne Leisure corporate box at the O2 Arena, London
  • Exclusive discounts with corporate partners
  • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
  • Enhanced family-friendly policies and pay (eligibility criteria applied)

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