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Sales Assistance Coordinator
2 months ago
Client Relations Advisor
As a Client Relations Advisor at this forward-thinking organization, you will be instrumental in ensuring that customers enjoy a smooth and enjoyable experience while assisting the sales team with supportive tasks.
Company Overview & Benefits
Established over ten years ago, this innovative firm optimizes the buying and selling experience for users, providing a platform that links customers with a network of reliable providers.
With a workforce of over 350 professionals based in the UK and globally, this company promotes a culture where employees can pursue their interests, forge connections, and confidently progress in their careers. They offer various opportunities for team engagement and social interactions, alongside an exceptional benefits package:
- 28 days of annual leave plus bank holidays, increasing with tenure
- Hybrid work model (3 days in-office, 2 days remote)
- Vitality Private Health Insurance
- Additional leave for significant life events such as weddings or relocations.
- Remote work scheme
- Training and development budget
- And much more
Client Relations Advisor Responsibilities
- Assist customers through email and live chat.
- Work closely with the sales team on supportive tasks and enhance processes.
- Review and modify service history documents to ensure GDPR compliance.
- Address and resolve customer inquiries, escalating when necessary.
- Manage queries, update the CRM system, and forward requests to relevant departments.
Client Relations Advisor Skills & Experience Required
- Demonstrated skills and experience in customer communication.
- Strong IT proficiency and administrative capabilities.
- Ability to manage tasks efficiently and effectively.
- High enthusiasm, positive attitude, and strong team spirit.
- Excellent verbal and written English.
Interested?
To be considered for this Client Relations Advisor position, or for further information, please submit your CV to Rubicon Recruitment Agency by applying directly to this advertisement.
Our team at Rubicon reviews every application. Please ensure your CV is submitted in Microsoft Word format. If submitted as a PDF, it may cause delays.
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