IT Support Specialist

5 days ago


Knutsford, Cheshire East, United Kingdom Robert Walters Full time
{"title": "IT Service Desk Analyst", "description": "Key Responsibilities

As an IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our client\u2019s IT systems. Your primary responsibilities will include:

  • Providing high-level IT support across the organization
  • Assisting with helpdesk requests and device builds
  • Offering support to both head office and field staff
  • Liaising with third-party suppliers when necessary
Requirements

To be successful in this role, you will need to possess:

  • Experience in IT support, including desktop support and laptop/PC builds
  • Proficiency in Microsoft Windows 10/11 and helpdesk ticket systems
  • Ability to troubleshoot printers and internet connectivity issues
  • Knowledge of Microsoft Intune (MDM), Office365 SharePoint Administration & Support, and Entra (Azure AD & Security)
  • Understanding of Windows Server 2019 Active Directory
About the Role

This is an exciting opportunity to work with a rapidly growing team and develop your skill set in a supportive environment. With the option for hybrid working following a successful probation period, this role provides flexibility and balance.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

", "lang_code": "en-US"}

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