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Property Lettings and Management Coordinator

2 months ago

East Dereham, Norfolk, United Kingdom Reed Full time
About the Role

We are seeking a highly motivated and organized Lettings Coordinator to join our team at Reed. As a Lettings Coordinator, you will play a crucial role in managing new enquiries, attending viewings, and negotiating new tenancies.

Key Responsibilities
  • Enquiry Management: Manage new enquiries with a confident and polite telephone manner, ensuring a smooth and compliant process.
  • Viewing and Negotiation: Attend viewings and negotiate new tenancies, utilizing your excellent communication skills to build strong relationships with clients.
  • Property Maintenance: Resolve property maintenance issues efficiently, maintaining high customer satisfaction and ensuring prompt resolution.
  • Team Collaboration: Collaborate with an experienced team in a busy and varied environment, contributing to the collective success of the company.
  • Continuous Improvement: Uphold our commitment to exceptional service and embrace opportunities for self-development, staying up-to-date with industry trends and best practices.
Requirements
  • Experience: Proven experience in lettings and property management, with a strong understanding of industry regulations and compliance.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Qualifications: Proficient in Outlook, Excel, and ideally Microsoft Teams, with a strong attention to detail and ability to prioritize tasks effectively.
  • Personal Qualities: Mature and independent work ethic, with the ability to quickly adapt and take initiative in a fast-paced setting.
What We Offer
  • Competitive Salary: A competitive salary with a team-based commission structure, recognizing your contributions to the company's success.
  • Benefits: Increasing holiday entitlement up to 32 days, a pension scheme, free parking, and business mileage expenses paid.
  • Continuous Training: Regular training opportunities to enhance your skills and knowledge, supporting your career progression and personal growth.