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NHS 111 Training Specialist
2 months ago
Job Summary
We are seeking a highly skilled and experienced Training Specialist to join our team at Practice Plus Group. As an NHS 111 Training Specialist, you will be responsible for delivering high-quality training programs to our Health Advisors, ensuring they have the necessary skills and knowledge to provide excellent patient care.
Key Responsibilities
- Training Delivery
- Design and deliver comprehensive training programs for new starters, including induction and foundation bay training.
- Develop and deliver bespoke workshops for Health Advisors, focusing on NHS Pathways and in-house training.
- Quality Assurance
- Comply with NHS Pathways Quality Assurance Process to audit all training programs.
- Ensure all training materials and resources are up-to-date and compliant with regulatory requirements.
- Coaching and Support
- Provide coaching and support to new staff in their Statutory and Mandatory training requirements.
- Support colleagues in coaching and foundation bay.
- Performance Management
- Monitor and report on training program effectiveness, including pass rates and feedback.
- Identify areas for improvement and develop strategies to enhance training programs.
Requirements
- Qualifications
- NHSP trainer qualification.
- Experience
- Minimum 6 months call handling experience using NHS Pathways.
- Experience of training delivery and quality assurance.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
About Us
Practice Plus Group is a leading provider of healthcare services, delivering high-quality care to patients across the UK. We are passionate about creating a diverse and inclusive work environment, where our employees can grow and develop their careers.
What We Offer
We offer a competitive salary and benefits package, including opportunities for professional development and career advancement. We are committed to creating a healthy work-life balance, offering flexible working arrangements and a supportive team environment.
