Detention Custody Officer

3 weeks ago

Horley, Surrey, United Kingdom Serco Full time

About the Role

At Serco, we're committed to making a positive difference in people's lives. As a Detention Custody Officer (DCO) at Gatwick Immigration Centre, you'll play a vital role in ensuring the smooth and humane operation of our facility. You'll be responsible for the well-being and safety of detainees while they are in our care.

Your Responsibilities

  • Provide compassionate and respectful support to detainees throughout their detention period.
  • Supervise and monitor detainees, ensuring their adherence to facility rules and regulations.
  • Facilitate access to essential services such as healthcare, welfare, education, and recreation activities.
  • Maintain accurate records and documentation related to detainee interactions and activities.
  • Collaborate with colleagues from various departments to ensure a safe and secure environment for all.

What We Offer

  • Competitive salary and benefits package, including pension contributions and paid leave.
  • Comprehensive training program to equip you with the necessary skills and knowledge.
  • Opportunities for career development and advancement within our organization.
  • A supportive and collaborative work environment where your contributions are valued.

Who We're Looking For

We seek individuals who are committed to providing exceptional care and support to detainees. You should possess strong communication, interpersonal, and problem-solving skills. A background in customer service, security, or a related field is desirable but not essential.

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