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Reception and Student Information Coordinator

2 months ago

Dartford, Kent, United Kingdom North Kent College Full time
{"title": "Reception and Student Information Assistant", "content": "Job Summary

We are seeking a highly organized and customer-focused individual to join our Student Support team as a Reception and Student Information Assistant. This part-time role will provide exceptional support to students, staff, and the public, ensuring a warm and welcoming experience at our busy campus.

Key Responsibilities
  • Provide exceptional customer service to students, staff, and the public, responding to queries and resolving issues in a timely and professional manner.
  • Manage the reception function, ensuring a high level of professionalism and efficiency in all interactions.
  • Handle incoming calls, emails, and other communications, directing queries to the relevant teams or individuals.
  • Maintain accurate records and databases, ensuring up-to-date information is available to staff and students.
  • Collaborate with the Student Support team to ensure seamless delivery of services and support to students.
Requirements

To be successful in this role, you will have:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with students, staff, and the public.
  • Experience working in a busy reception environment, with a strong understanding of customer service principles.
  • Proficiency in using Microsoft Office and other relevant software applications.
  • A high level of organization and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities.
What We Offer

As a member of our team, you can look forward to:

  • A competitive salary and benefits package, including 33 days' annual leave plus bank holidays.
  • Enrolment onto the People's Partnership pension scheme.
  • Free parking and access to a range of onsite facilities, including restaurants and coffee shops.
How to Apply

To apply for this exciting opportunity, please visit our staff vacancies page and submit your application.

", "company": "North Kent College", "location": "Dartford Campus"}