Bespoke Consultant and Coordinator

4 weeks ago

London, Greater London, United Kingdom Hackett London (Retail) Full time
About Us

Hackett London is a renowned fashion brand that values creativity, quality, and attention to detail in every aspect of its production process. We strive to nurture talent and care in every department, prioritizing innovation and British heritage.

Job Description

We are seeking a highly skilled Bespoke Consultant and Coordinator to join our Hackett Savile Row Store team. The successful candidate will work closely with the Head Cutter to offer exceptional customer service, reflecting the brand's values. Key responsibilities include:

  • Providing a high-quality service to customers, paying attention to every detail.
  • Achieving commercial objectives and KPIs by transmitting the differential value of the brand to customers.
  • Supporting the Store Manager in daily operations, overseeing production timelines, and working closely with the Head of Tailoring on strategic projects.
  • Cultivating a positive team environment, encouraging collaboration and teamwork.
Requirements

To succeed in this role, you will need:

  • Minimum two years of relevant experience in fashion retail.
  • English speaker, with other languages a plus.
  • Experience in retail logistics and operations, managing bespoke customer databases, and client management.
  • Strong team player and commercial mindset, with excellent communication skills.
What We Offer

Working with us comes with a range of attractive benefits, including:

  • A stylish and professional uniform provided by the company.
  • Staff discounts across all AWWG brands in Europe.
  • A monthly commission system where the more you sell, the more you earn.
  • Significant opportunities for career progression and personal growth within the company.
  • Access to Perkbox, an exclusive platform offering various perks and discounts.

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