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Patient Care Coordinator
2 months ago
Position Overview
We are seeking two part-time Patient Care Coordinators to join our welcoming team at The Beeches Medical Centre.
The practice operates Monday through Friday, with two distinct roles available:
Role 1: Monday, Tuesday, Thursday, and Friday - Salary: £16,254.
Role 2: 1 PM on Monday, Thursday, and Friday - Salary: £15,956.
Both positions include a 30-minute paid lunch break.
Successful candidates will have the opportunity to enroll in the NHS pension scheme.
Our practice is comprised of four female partners and a salaried GP. The Patient Care Coordinator role is essential in guiding patients to the appropriate services tailored to their needs.
Join our friendly team of seven reception staff who are eager to welcome you
This position offers a fulfilling experience and serves as an excellent entry point for individuals aspiring to build a career within the NHS.
Key Responsibilities
The Patient Care Coordinator will:
- Assist physicians by relaying vital information regarding our patient base.
- Manage incoming calls, ensuring accurate information is gathered and communicated.
- Process prescriptions and schedule patient appointments efficiently.
- Guide patients to local services as needed.
About Our Team
The administrative team includes a practice manager, an organizational manager, two administrative staff members, eight reception staff/care coordinators, and a secretary.
The clinical team comprises five GPs, one advanced nurse practitioner, two practice nurses, one nurse associate, and one GP assistant.
Essential Qualifications
The ideal candidate will possess:
- Strong communication skills, both verbal and written.
- The ability to handle calls from patients and other healthcare professionals with precision.
- A commitment to equality and diversity in the workplace.
- A thorough understanding of confidentiality and adherence to regulations.
- A team-oriented mindset focused on delivering exceptional patient care.
- Motivation and enthusiasm for continuous learning and development.
Main Duties and Responsibilities
The Patient Care Coordinator will:
- Greet patients in a professional and courteous manner.
- Direct patients to appropriate services as necessary.
- Schedule appointments via phone and in-person.
- Input data into patient records using the EMIS clinical system.
- Process repeat prescriptions after training.
- Assist with the opening and closing of the practice.
- Comply with health and safety protocols.
- Participate in training sessions as required.
- Restock supplies in clinical areas.
- Be adaptable to perform various administrative tasks as requested.
- Request time off in advance to facilitate efficient scheduling.
- Maintain respectful communication with all stakeholders.
This role is integral to the smooth operation of our practice, and all staff members are expected to be flexible in their duties to ensure the highest quality of patient care.
